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Documenting Performance Issues and Dealing With Difficult Employees
Recorded on September 28, 2016

Between grassroots advocacy, public outreach, and member recruitment, your association is in the public eye all the time. You can’t afford to let performance issues—or difficult people—sabotage your reputation for passion and excellence. 

That’s why you can’t let fear of retaliation keep you from monitoring performance and fixing issues.  And that’s why need to use best practices to measure performance, discuss issues, document problems and terminate those difficult employees who simply don’t improve, all without facing a lawsuit.

Here’s what you need to know:

REGISTER NOW    WHAT YOU'LL LEARN   MEET YOUR TRAINING TEAM    WHO WILL BENEFIT     

Between grassroots advocacy, public outreach, and member recruitment, your association is in the public eye all the time. You can’t afford to let performance issues—or difficult people—sabotage your reputation for passion and excellence. 

That’s why you can’t let fear of retaliation keep you from monitoring performance and fixing issues.  And that’s why need to use best practices to measure performance, discuss issues, document problems and terminate those difficult employees who simply don’t improve, all without facing a lawsuit.

Here’s what you need to know:

Register now for Documenting Performance Issues and Dealing With Difficult Employees.

No more settling for poor performance! In this 90-minute webinar, two experts in HR law show associations how to address performance issues professionally, legally and effectively. You’ll learn the right way to use evaluations to actually resolve issues and implement corrective measures (like performance improvement plans). And if there isn’t improvement, you’ll learn how to terminate a difficult employee. 

Avoid legal trouble, fines and negative publicity.  In addition to measuring performance, you’ll learn how and when to document performance issues. Step by step, the speakers will draw on their expertise to explain practices you can use to help employees improve—and to reduce the risk of retaliation or lawsuits. Plus, you’ll have the chance to ask your own questions during the Q&A portion of the webinar.

Reserve your space now to learn how to deal with performance issues and difficult people, including:

•    The importance of conducting performance evaluations
•    Why it’s crucial to document performance issues—and do it correctly
•    The benefits of using honest feedback to address problems
•    The right way to use performance improvement plans
•    When to consider using a fitness-for-duty evaluation
•    How to document performance issues to support decisions to terminate an employee and/or defend against retaliation or claims of discrimination by employees

Bottom line: Not knowing how to evaluate, motivate and document performance properly is a risk to association revenue, membership and image. Don’t miss this opportunity to learn approaches that make all the difference in keeping your staff strong…and letting problem people go. 

Register now for Documenting Performance Issues and Dealing With Difficult Employees.

Meet Your Webinar Leaders
Tiffany M. Releford
is a Partner at Whiteford, Taylor & Preston and Co-Chair of its Community Associations group, focusing her practice on labor and employment law and community associations in the District of Columbia, Maryland and Virginia. Ms. Releford represents large and small businesses, nonprofit associations, employers, community associations and individuals in matters involving discrimination based on disability, gender, sexual orientation, race, religion, and age. She has appeared before state courts, the Equal Employment Opportunity Commission, Maryland Commission on Civil Rights, the D.C. Office of Human Rights, and the Prince George’s County Human Relations Commission. Ms. Releford has a background in human resources and provides general counseling to employers regarding separation and hiring issues, and disability and discrimination issues, including providing training on equal employment opportunity laws. Among her accomplishments, Ms. Releford was recently listed in the 2014 Rising Stars in the Washington D.C. metro area for civil litigation defense.

Jennifer S. Jackman is a Partner at Whiteford, Taylor & Preston and an experienced member of the Business Litigation section in the D.C. office, where she represents large and small businesses, nonprofit associations, employers, community associations, and individuals in matters involving discrimination, business torts, products liability, professional liability, general negligence, and breach of contracts. Ms. Jackman is a member of the District of Columbia Bar Association, the Maryland State Bar Association, the Virginia Bar Association, the American Bar Association, the American Society of Association Executives, and the Newcomers of Great Falls. She is admitted to practice in the U.S. District Court for the District of Maryland, the U.S. District Court for the District of Columbia, the U.S. District Court for the Eastern District of Virginia, the District of Columbia, the State of Maryland, and the Commonwealth of Virginia. Among her accomplishments, Ms. Jackman was recently listed in the 2015 and 2014 Super Lawyers in the Washington D.C. metro area for employment litigation defense and in the 2013 Rising Stars in the Washington D.C. metro area for general litigation, employment litigation defense and business litigation.

Who Should Attend
This webinar is of value to all associations and nonprofits that employ staff members. Attendees who will benefit most include:
•    Chief Executive Officers
•    Presidents
•    Executive Directors
•    Chief Human Resource Officers
•    Directors, HR
•    Staff responsible for evaluating employee performance

Register now!

Have a question? Visit our FAQ page here

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