Archive for the ‘Next Generation’ Category

A Perfect Time for Business in a Recovery

Tuesday, March 15th, 2011 by user

By Randy Townsend

Though most pundits agree that the recession is over, this does not necessarily mean that every organization is experiencing growth this quarter.  During a slower period, there are plenty of things you can do to stay productive.

Assess the software that your staff uses on a regular basis

Pay close attention to the capabilities of the programs and how they are most often being used.  For example, if you are using Microsoft Outlook as your primary email system, encourage your employees to utilize the additional features, such as the calendar, to schedule appointments and meetings. Make sure that all of your software is up to date. A lot of time, the Help menu will guide you through the nooks and crannies of the program.

Do some housekeeping

Designate time for your staff to organize their workspace. Delete obsolete and unused files from your network drives. Analyze and update operational procedures to streamline the process.

Team build

If you are not doing so on a regular basis, schedule one-on-one meetings with your staff to make sure you understand the pulse of your office. Challenge them to find ways to improve current processes and propose the implementation of changes.

Research and Develop Yourself

Make sure that you are up to date with the latest trends in your professional environment, from management to operations. Listen to Podcasts, like the Harvard Business Review’s free downloadable “HBR Ideacasts,” or the project management podcasts, http://pm411.org/. Staying engaged will bring out your best.

Rather than succumbing to the pressures of hard times, prepare yourassociation for Life After Recession.

Randy Townsend is a Team Leader in Journals Production at the American Geophysical Union. He is currently securing a Master’s Degree in Publishing at The George Washington University.

The Road to a Paperless Workflow Pt. 2

Thursday, January 20th, 2011 by user

By Randy Townsend

If you are serious about converting to a paperless workflow, hopefully you have (1) assembled a strong team of individuals that span across your organization and have (2) been asking questions critical to managing the transition. In case you are not sure about how to begin, please see Part 1, “The Road to a Paperless Workflow.”

The next thing you want to do is control your testing environment. Here are a few tips that will strengthen the foundation of your new workflow:

1. Start Small

There is no need to involve the entire organization when you are in the testing phase. Take baby steps confidently with as few people involved as you can manage. This will allow you the freedom to gauge intermediate successes and failures, and respond accordingly.

Avoid turning departments upside down with bold assertions strapped to explosive deadlines (We will be paperless by next Friday). Change can be a scary thing to many people. If done properly, your colleagues will have been a part of your program for some time before they truly realize the scope of the changes.

2. The Carriage Before the Horse

Be willing to reorder procedural steps. Transitioning into a paperless workflow constitutes a dynamic change in daily operations. Reassess the need for procedures structured to respond to the physical limitations of a paper-dependent workflow.

3. Redefine Roles

Some proposed changes might seem crazy, requiring redefining the some of your colleague’s job descriptions (or even your own). Be sure to discuss such possible changes with your Human Resources department. Remember that you are not changing the business itself, but rather working to improve the overall performance of our organization, which should be a common goal for everybody on staff.

As your testing is underway, your road towards paperlessness should appear greener!

Randy Townsend is a team leader in journals production at the American Geophysical Union. He is currently securing a Master’s Degree in Publishing at The George Washington University. Randy is also a freelance writer. See his interview with Basketball Wives’ Shaunie O’Neal in the latest issue of A-Game Magazine.

The Road to a Paperless Workflow

Tuesday, December 14th, 2010 by Autumn Jones

By Randy Townsend

Going paperless in a production-centered environment requires input from a number of areas that could cut across your organization. The first thing you will need to do is assemble a strong team with members representing each stage of product development. When drafting your roster, consider adding the following:

  1. Acquisition Specialist
  2. Production Coordinator
  3. Copy Editors
  4. Proofreaders
  5. Graphic Specialist
  6. Vendor Representative

With strong team collaboration, you can weaken some of the resistance from opposing colleagues, and hopefully gain support and build momentum for your cause.

The next thing to do is clearly define your objectives by asking the right questions, posing them both to yourself and the members of your team. Before you eliminate physical documents, forms or other communications, ask yourself:

1.  How else can relevant content get to everybody who relies on it?

A. Email

B. Content Management System

C. Interactive PDF

D. Intranet

E. Wiki

2. Who will this affect?

A. Primary departments contributing to product development.

B. Secondary departments generating reports for stats and billing.

C. Administration

3. What will this cost?

A. Will your organization require technology upgrades?

B. Will your organization require additional server space?

C. Will your employees require training to use new software?

4. What are the benefits?

A.  Decrease in production time

B. A reduction in expenses

C. An increase in operational efficiency

D. Environmentally sound practices

5. What is the worst-case scenario?

A. Communication breakdown

B. Failure to adequately track and monitor progress

C. Employee resistance

6. What needs to be done for this workflow to become sustainable?

A. Over-communication during the transition period

B. Special attention to those having difficulty adapting

C. Establish hard and soft deadlines for transition

Remember, just because you need the information on the paper does not mean that you need the paper. Once you have begun your paperless journey, the road ahead will be much greener.

Randy Townsend is a team leader in Journals Production at the American Geophysical Union. He is currently securing a Master’s Degree in Publishing at The George Washington University.