Hospitality Sales and Marketing Association International Asia Pacific hired Jackie Douglas as the new president. Douglas succeeds Bernadette Dennis, who has served HSMAI APAC since 2009. The Sydney, Australia-based group has three chapters: Australia, Southeast Asia and Greater China. Since return to Australia in 2006, she has worked at Voyages Hotels; as VP International Product at TravelClick; then led the Digital Customer Experience Team at Qantas Airways. She has worked for a HooRoo.com, a startup Hotels OTA venture. She now sits on advisory boards for start-up companies and consults in the hospitality, travel and retail sectors. She earlier worked in Europe for Sabre Inc. before moving to Europe, where she was on the company’s Senior Management Team. While in Europe, she managed product development, automation and operational processes during the launch of the Travelocity brands in the UK, Germany, France and Scandinavia, as well as serving on the design team for Merchant Hotels.
John Gallagher, from CEO, Messe Frankfurt North America, to event business development director, Naylor Association Solutions.