Hotel Contracts in a Post-COVID World: Insights from the Hotel Side

Product ID: 17931

Webinar • Tuesday, August 31, 2021 • 2:00 - 3:00 PM ET | Qualifies for 1 CAE and 1 CMP


Have you noticed how hotel standards for food service, staffing and cleanliness have changed? So have room rates, catering minimums and rooms-to-space ratios. Add in new contractual clauses and meeting planners can find themselves trapped into unexpected costs—and exposure.

Hotels hope you don’t understand the revenue and profit goals driving their new strategies. They especially hope you don’t know how to counter their strategies with RFPs, negotiations and contracts that reflect your goals.

This TRENDS webinar gives you the hotel-insider perspective to do just that.

Register now for Hotel Contracts in a Post-COVID World: Insights from the Hotel Side

In this one-hour webinar, Tom Pasha — a Contracted Meeting Planner with 25 years of onsite hotel experience—reveals how COVID has changed contracts and negotiations. You’ll explore everything from how food-service standards have changed to new contractual “traps” to avoid.

Learn how to maximize your ROI and minimize exposure. Seeing your business from a hotel perspective helps you negotiate everything from rates and catering minimums to Force Majeure, attrition and COVID clauses. You can also ask your own questions during the Q&A portion of the webinar.

 Reserve your space now for insider guidance on navigating the new challenges for booking events at hotels, including how to:

  • Force hotels to compete for your group by customizing RFPs for how hotels evaluate rates, space usage, revenue drivers and patterns.
  • Use negotiation strategies that can get Sales Managers to extend premium rates, concessions and more favorable clauses.
  • Handle hotels’ changing standards for performance, attrition and concessions.
  • Avoid new contractual clauses and policies that can trap you into greater exposure.

With its behind-the-scenes look hotel strategies and negotiations, this session can help planners at all experience levels become even more valuable to their organizations.

Register now for Hotel Contracts in a Post-COVID World: Insights from the Hotel Side

Meet Your Webinar Leaders

Tom Pasha, CONTACT Planning Inc.

Tom Pasha has been recognized as one of the top convention planners in the industry Tom Pasha has been recognized as one of the top convention planners in the industry. Starting in hotel positions of caddy, bellman, bartender and cook, Tom began his management career as a Hyatt Management Trainee in Chicago. He went to Sales Management positions throughout the Hyatt organization, working in 12 Hyatt Hotels over 20 years. Tom was Director of Sales at Hyatt Hotels in Greenville, San Antonio and Chicago O’Hare, and as Director of Sales, started the National Sales Office for Hyatt Hotels in Omaha. Tom won Sales Manager of the Year, Sales Director of the Year, Sales Team of the Year and the Donald M. Pritzker Award for Sales Excellence.

Tom went into meeting planning and founded CONTACT Planning, Inc., a national meeting planning company with headquarters in Orlando. The company concentrates on corporate and association events, many with a golf element. CONTACT Planning Inc. books over 100,000 room nights and 30,000 rounds of golf at clubs and resorts nationwide, working with premier corporate and association clients.

Who Should Attend

This webinar is of value to associations and nonprofits. Attendees who will benefit most include:

  • Meeting Planners
  • Communications Staff
  • Membership Staff

Don't wait, register your entire team today!

CAE Credits: All live webinar attendees are eligible for 1 credit hour. Association TRENDS is a CAE Approved Provider. Our programs meet the requirements for fulfilling the professional development requirements to earn or maintain the Certified Association Executive credential. We will maintain records of your participation in accord with CAE policies. For more information about the CAE credential or Approved Provider program, please visit

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To order by phone, call 1-888-265-0600.

Please Note: CAE and CPE credit can be earned for attending the live webinar only.